Refund and Returns Policy
Your satisfaction is our priority!
- Return Window
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition.
- How to Start a Return
Contact us at ymgoods06@gmail.com with your order number and reason for return. We’ll provide you with instructions and a return address.
- Refunds
Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5–7 business days.
- Exchanges
At this time, we do not offer direct exchanges. If you need a different item, please return your product and place a new order.
- Non-Returnable Items
Due to hygiene and safety, some items (e.g., used inflatable products, fans, or accessories) cannot be returned once opened.
- Shipping Costs
Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.